Making the Change
Grant explains why BT Health, one of the largest, most complex IT programmes in Europe, believes that CMMI is an integral part of programme management. The London programme achieved capability level 2 status in October 2007 and is now progressing towards level 3. Grant will talk about how the programme initially struggled then survived and finally succeeded with CMMI®-based improvement.
Grant will share tips on the following:
- How to survive the early stages of CMMI®-based improvement.
- How to build a process improvement programme with momentum.
- How to engage top management and keep them involved.
Many organisations who have IT projects as their core business struggle to manage process improvement effectively. Grant's presentation is focused on the practicalities of managing Business and Process improvement in a dynamic environment. This presentation will be invaluable for any manager embarking on process improvement or who feels that their process improvement programme could benefit from more momentum.
Speakers
Grant Holdom , Director, Business Improvement, BT Health
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